Juan has an extensive hospitality education and background! He has an associate’s degree in culinary arts and chef training from Escuela de Gastronomia Hernando Moreno, an associate’s degree in Hotel Management from Les Roches Marbella International School of Hotel Management, AND a Bachelors Degree in Hospitality Management from Kendall College. Prior to joining Hyatt, Juan was a management trainee for Ritz-Carlton Hotels in Lisbon Portugal, an Events Captain at Kendall College managing and scheduling wait staff and weekly events ranging from 20-200 guests, and was also a Front Office Agent at IVY, a boutique hotel here in Chicago.
In April 2013, Juan joined Hyatt as a Corporate Management Trainee. He went through his rotation quickly and was a great asset during the hotel’s renovation and expansion projects working closely with construction crews and asset managers. In July, Juan officially joined the Hyatt Regency McCormick Place team as Assist Front Office Manager.
Fluent in Spanish, French, AND Portuguese, Juan’s language skills are always helpful with international travelers. Our Front Office believes in a hands-on approach, so you’ll often see Juan in the lobby right next to his employees checking guests in and out or assisting with luggage.
If Juan or his team can be of any service, please don’t hesitate to contact them at 312.567.1234
You’re more than welcome at the Hyatt Regency McCormick Place, 2233 South Dr. Martin Luther King Jr. Drive, Chicago, Illinois 60616; +1 312 567 1234