Super MOM Spotlight

CaptureIn honor of Mother’s Day, meet Louise & Leticia Ortega, a mother-daughter pair who have worked at Hyatt Regency McCormick Place for a combined total of 21 years! Louise is a Senior Front Desk Agent/Control. Leticia began as a Front Desk Agent, then Senior Agent, and is now the hotel’s Banquet Coordinator. We had the opportunity to ask them a few questions:
What is your favorite thing about working for Hyatt?
Louise: Family matters with Hyatt, and the company really cares about their employees. They are also big on promoting within the company first.
Leticia: I always get to meet new people. I feel like every day is a new experience.
What do you enjoy about working with each other?
Louise: I like getting to have lunch with my daughter and catch up on what is going on in each other’s lives. Sometimes I can even get a ride home instead of taking the train…if my daughter is not having a bad day 🙂
Leticia: I love knowing that at the end of the day, there is definitely one person in this company who is always going to be rooting for me to succeed. I love having her to understand all of my stories about work, and even sharing a lot of the friends that I have made in this company. Except of course when my friends tell me that my mom is cooler than me 🙂
What are your plans for Mother’s Day?
Louise: Relaxing and spending time with my sisters and daughters.
Leticia: Brunch at a local restaurant followed by lots of relaxing on my couch!


You’re more than welcome at the Hyatt Regency McCormick Place, 2233 South Dr. Martin Luther King Jr. Drive, Chicago, Illinois 60616; +1 312 567 1234

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